Contact & Grievances
Questions about your pre-order, a refund, your data or anything else: we’re two people, and we read every message.
1. Reach us
Lakshay Bhati and Adit Arora (co-founders)
36 Silver Rock Farm Road
Ghitorni
New Delhi 110030
Delhi, India
Email: support@beatyourai.com
Phone: +91 73034 97444
- For orders and refunds, include your founder number and the email you ordered with.
- For privacy requests, use the subject “Privacy request” (see our Privacy Policy).
- We reply within 2 business days, Monday to Saturday, India time.
2. Grievance Officer
Under the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you can raise a complaint with our Grievance Officer:
Lakshay Bhati
Co-founder and Grievance Officer, BeatyourAI
36 Silver Rock Farm Road, Ghitorni, New Delhi 110030, Delhi, India
Email: support@beatyourai.com (subject “Grievance”)
Phone: +91 73034 97444
We acknowledge every complaint within 48 hours, give you a reference number, and resolve it within 30 days. If you’re not satisfied, you can approach the consumer commission where you live (India’s National Consumer Helpline is 1915), or, for data protection, the Data Protection Board of India.
3. Seller details
| Trading name | BeatyourAI |
|---|---|
| Seller | Lakshay Bhati and Adit Arora, co-founders. BeatyourAI is not yet a registered company. Until it is, BeatyourAI is run by its two co-founders, who are the seller of every order. |
| Address | 36 Silver Rock Farm Road, Ghitorni, New Delhi 110030, Delhi, India |
| Website | https://beatyourai.com |
| Products | Silicone desk buddies with screen eyes, and the Free and Plus plans for them |
| Country of origin | to be confirmed before shipping |